Part-Time Staff
Main Campus
Posted 4 weeks ago

SUMMARY

As an Assistant to Financial Aid, you will be the first point of contact for students, families, and community members. You will play an integral role in triaging financial aid communications.  This includes but is not limited to ensuring timely and accurate responses to incoming inquiries, managing documents submitted by students, maintaining financial aid forms and resources, and clerical support.

MINIMUM QUALIFICATIONS

  • Associate’s Degree from an accredited college or university or 2 years of work-related experience

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

LEADERSHIP

  1. Create and sustain a supportive College culture that engages employees, recognizes diversity, ensures equity, promotes inclusion, and creates a sense of belonging by fostering an environment of teamwork, accountability, communication and vision.
  2. Knowledgeable in financial aid programs to assist students.
  3. Monitor emails and Chatbot.
  4. Assist with financial aid form intake. Assuring all forms are completed and have all supporting documents.
  5. Maintain office call campaigns.

ADMINISTRATION/MANAGEMENT

  1. Coordinate mailings and other communications from the financial aid department.
  2. Support the financial aid staff with appointment scheduling.
  3. Organize and maintain paper and electronic files.

ACCOUNTABILITY

  1. Assist with enrollment reports as needed.
  2. Create accurate student records in Colleague.
  3. Participate in organizing FAFSA Completion Nights or event efforts by creating flyers or resources
  4. Maintain the financial aid office bulletin board.

FISCAL

  1. Submit requisitions as directed by the Coordinator of Financial Aid & Veterans Affairs.

OTHER

  1. Perform other related duties which may be required by the Coordinator of Financial Aid & Veterans Affairs (i.e. duties that may not be specifically listed in the class specification or position description, but are generally within the occupational series and responsibility level associated with the employee’s class of work).

SKILLS & ABILITIES include the following:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to adapt to the needs of the organization and employees.
  • Ability to prioritize tasks and to delegate them when appropriate.

SUPERVISORY RESPONSIBILITIES

None

CUSTOMER SERVICE STATEMENT

Consistently performs duties with concern, courtesy, and respect for all persons in a prompt and timely manner.  Must work cooperatively with students, employees, government agencies, and community members and be sensitive to issues of student and employee diversity.  Consistently exhibits responsiveness to others in the organization at all levels and responds to requests for assistance from students, staff, and community members in a helpful and timely manner.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Lifting:  Raising objects from a lower to a higher position or moving objects horizontally from position to position.  Lifting items up to 20 pounds in weight.

Sitting for prolonged periods of time.

WORK ENVIRONMENT    

Work is primarily in an office/school environment.  Noise levels usually are moderate.

SALARY:  $15/hour

REQUIRED DOCUMENTS:  Cover letter, Resume, Official Transcript

Apply Online

Personal Data

A valid email address is required.
A valid phone number is required.

Miscellaneous

High School Education

Certificate (if applicable)

College (if applicable)

Reference 1

A valid email address is required.
A valid phone number is required.

Reference 2

A valid email address is required.
A valid phone number is required.

Employment History

A valid phone number is required.
A valid phone number is required.

Information for Reporting Purposes

Attachments