Student Experience Team

MINUTES 


Committee
Charge

Committee Name:  Student Experience Team

Committee Type:  Administrative – Hybrid

Mission/Purpose:  The Student Experience Team (SET) supports student retention, academic and personal success for all students and performs strategic activities aimed at improving the college experience for all students as well as persistence strategies that facilitate course and program completion.  The Team focuses on improving the physical, emotional, and social well-being of our students through the implementation of evidence-based best practices that improve the student experience and confirms the effectiveness of these practices by obtaining student feedback.

Scope of Responsibility:

  1. Monitor retention and persistence activities and provide a monthly report.
  2. Collaborate with Information Technology Department to utilize the Saints Alert program.
  3. Assess, evaluate, and make recommendations for student support strategies to enhance student access, success, persistence, and goal attainment.
  4. Focus on retention and persistence equity initiatives for under-prepared, non-traditional, low-income, and minority students.
  5. Evaluate annual student success and equity data and make recommendations for improvement.
  6. Recommend support programs and services that promote student equity.
  7. Research best practices and provide training related to improving student success.
  8. Provide a first-year experience program
  9. Perform strategic initiatives aimed at creating a healthy and safe campus environment.
  10. Expand and support the diversity of the College’s student population.
  11. Promote initiatives that provide opportunities for the development of our students and community.
  12. Offer student engagement activities i.e., guest speakers, clubs, support groups.
  13. Recommend and coordinate community education based on interest at all sites, utilizing campus and community individuals for instruction.
  14. Assist with the election and recommendation for Student Trustee.
  15. Provide multicultural events aimed at creating a more inclusive and unifying student experience.
  16. Assist students with the operation of a student governance structure.
  17. Plan annual commencement activities.
  18. Review and recommend approval status of charters for student organizations.
  19. Review and provide input on the College’s academic calendar.

Policy Responsibility:  Provide input to the Student Affairs Council when needed.

HLC Criterion:  2.B.all; 2.E.3.; 3.C.7.; 3.D.1. and 4.C.

Strategic Plan Responsibility:  Goal 1, Objective 2, Strategy N; Goal 2, Objective 1, Strategies C, E, F; Goal 2, Objective 2, Strategies D,F; and Goal 2, Objective 3, Strategies A,E.F.

Priorities for FY25: Assist in the development of academic pathways; refine SCCES model for student affairs (4.1.A.); Develop data structures to support strategic improvement needs (4.1.F.); Develop digital career pathway blueprints (2.1.A); Student orientation/FYE (2.1.C.); Experiment with classroom delivery strategies to determine impact on enrollment, retention, persistence, and completion (2.2.A.); Implement post-graduate follow-up (4.5.A, 4.5.E); Build technology infrastructure and web deployment of student services creating a seamless and consistent advisement and registration experience for students – including dual credit students and students who prefer and engage the College online and Implement Navigate360 CRM (1.1.D., 2.1.C., 2.1.D., and 2.1.H.).

Reporting:  The SET advises the Vice President of Student Affairs (VPSA) through policy recommendations to the Student Affairs Council and performs operational activities for the Student Affairs Leadership Team.

Composition:  Executive Director of Public Information & Marketing, Director of Recruitment & Enrollment, Director of Student Success, Student Engagement Coordinator, Career Services Coordinator, Student Club Sponsor (1), Registrar, Center Coordinator (1), Counselor, SSS/Career Transfer, Educational Technology Specialist, Transfer Faculty (1), CTE Faculty (1) and Staff (1).

Meeting Dates:  Second Thursday of the month from 10:00a – 12:00p